Once your booking request has been submitted, it is routed to the Lodging Associate at the requested location for confirmation.
When multiple requests are made for the same location, they will receive priority based on the date and time received. If this occurs, our staff will work to find a suitable alternative for the second guest that submitted a request.
The Lodging Associate double-checks their schedule to confirm the date.
Once the reply is received by this office it is forwarded back to the guest in the form of a confirmation or decline.
If a location does not work out, we contact the guest to try to work out another lodging option.
If the request is confirmed, a payment request email will follow.
Your Lodging Associate should contact you at some point in the days that follow to introduce themselves and give you any pertinent information for your location.
If any additional information is needed, guests can feel free to contact their Lodging Associate directly or the Hillsdale College Home Connection office (email@example.com or 517 607-2211).